Frequently Asked Questions

Getting Started & Eligibility

No. DigiTribe is for all neurodivergent young people, whether or not they have a diagnosis. 

We mainly support children and young people aged 7–18. In some projects we extend this to young adults up to 25.

Yes. Families are welcome to arrange a taster session to see if it’s a good fit.

Fill in our online registration form or contact us directly with any questions. We’ll arrange a quick chat to understand your child’s needs before they start.

No. Our hub is based in Halesowen, but our online clubs open to young people all over the world!

Yes – we take referrals from schools, local authorities, and other organisations, as well as self-referrals from families.

Session Details & Participation

For most Hub and all family sessions, yes. For online clubs, most young people take part independently, but parents are encouraged to be nearby and in earshot.

We use Zoom (camera and microphone optional) and for gaming clubs gaming platforms such as Minecraft, Roblox, and Discord (only using private servers). Staff are present to facilitate the social clubs or lead tutor-led sessions and ensure each session is welcoming, inclusive, and fun.
A computer or laptop with internet connection. Some sessions are compatible with phones or tablets, but see each session for more information on equipment requirements.  For Minecraft and Roblox, you’ll need your own accounts and in some cases software licenses.

Yes. We run online and in-person inclusive holiday clubs and annual play days when funding allows.

We co-design sessions with young people – they help decide what activities we run, so the clubs reflect their interests.

Support & Additional Needs

We understand that many young people joining us may need additional support. Our staff are experienced in working with a wide range of needs and behaviours, and we work with families to put the right support in place. We keep in contact with parents or caregivers if behaviour is challenging or extra support is identified, so that we can work together to ensure their child is supported and that everyone is safe.

Yes. We offer mentoring and one-to-one sessions where needed, either online or in person. This can also be arranged as part of alternative provision placements.

Recognition & Achievement

Yes. Young people can work towards AQA Unit Awards, digital badges, and skills certificates for subjects such as coding, music, and arts.

We focus on building confidence, social connection, life skills, creativity, and wellbeing.

Family & Sibling Inclusion

Yes, especially at family clubs and holiday activities. We aim to be as inclusive as possible.

Yes. Alongside children’s sessions, we are planning wellbeing sessions, peer support, and social groups for parents and carers.

Safeguarding & Safety

All staff and volunteers have enhanced DBS checks and safeguarding training. We follow the NSPCC Safer Recruitment Process.
We run closed, moderated servers. Staff are always present during our planned group sessions. We have a Code of Conduct for staff, volunteers, and members with clear pathways in the event of any breach of the Code of Conduct or rules.

Costs & Funding

Some activities are funded and free to attend. Others have a small fee. We’ll always be clear up front, and bursaries are available if cost is a barrier.

We are a not-for-profit Community Interest Company. Our work is supported through grants, partnerships, donations, and commercial bookings for our workshops and play services.

Opportunities & Partnership

Yes. We provide alternative provision placements, one-to-one mentoring, and group sessions for neurodivergent young people out of school.

Yes – we offer work experience, volunteering, peer mentoring, and skills-building opportunities for older young people.

Yes – we welcome donations, sponsorship, and in-kind support (equipment, volunteering, expertise).